In Nature Teas
Pure High Grade Organic Teas
LOYALTY SCHEME
NEW WILD HONEY
Slim Line Lotus Tea
Green Tea
Flower/Jasmine Tea
Oolong Tea
White Tea
Puerh Tea
Black (Red) Tea
Health Benefits
Tea and Offer of the Month
Chinese Tea Set and cup
Tea Sales Phone Line:
+ 44 208 816 8578
Free Offers
Free Health QuestionnaireFree Samples
Free News letter:
Site Map
Shipping and Delivery
Contact us
Organic Certified
FDA Approved
In Nature Teas Online Shop Policies
Shipping and Delivery
Although we are UK based, our online retail system is based in the US and the shopping cart calculates prices on the order value converted to dollars so there will be slight differences to the prices quoted due to fluctuations in the daily exchange rate. We do our best to keep to these prices as closely as possible.
UK - Delivery charges inside the UK will be subject to a post and handling
cost of £2.00 where the order value is below £30.
WORLD WIDE - All shipments to any country there is one additional £3.00
for post.
FREE DELIVERY - All shipments anywere over £30.00 are
free.
Our teas are fresh and and some lines are sold quickly.
We make partial deliveries.
Order Changes and Cancellations
You can always change or cancel an order at any point during the ordering
process. Once the checkout has been completed, if you wish to change or cancel
your order, please ring us or email (see the contact page)
Payment
We accept Visa, MasterCard and American Express. Your credit card is charged
at time of shipment, not before. Sorry, we are currently unable to accept
personal cheques or C.O.D.'s. We ask for payment before the teas are despatched.
Privacy
We do not disclose, sell or rent any personally identifiable information
about you to any third party. If you elect to receive special promotional
offers, only pertinent information will be forwarded to the appropriate
party for this specific purpose.
Product Satisfaction
Not satisfied with the quality of a product? Please notify us directly using
the telephone, email or postal contact details on the web site.
We are absolutely convinced of the high and unparalleled
quality of our Teas, so we offer a 100% refund policy to
anyone buying our Teas and not fully satisfied, within 30 days of purchase.
This refund is absolutely guaranteed, no questions asked.
Returns
We accept returns, but only if the product was found to be damaged upon
arrival or if the wrong item was shipped. So be sure you’re ordering the
right product. If you do have a problem with your shipment, please contact
us through the My Store, Customer Service, Contact Us section.
Secure Checkout
To ensure the protection of your personal data, our checkout process is
secure, meaning your data is transferred in an encrypted form to secure
data servers. All credit card transactions from online orders are handled
by CCNow, who act as our online retailer - we do not see or store
your credit
card details.
Secure, encrypted website pages can be readily identified via the address
shown in the address bar of your browser. Secure pages begin with the designator
HTTPS://. The “S” signifying a secure page. Unsecured pages being with HTTP://."
Security
We use Barclays for processing credit cards. All order information is encrypted
by their 128bit encryption system. Once we receive your credit card information,
it is immediately stored in its encrypted form securely by Barclays. Once
encrypted, no one except Barclays can decrypt it. In addition, your personal
information is stored in their secure server, and we reveal only the last
few digits of your credit card numbers when confirming an order.
Shipping & Backorder
Orders ship from our warehouse via DHL, Royal Mail or Fedex typically within
2 - 5 business days, when all ordered items are in stock.
Partial Shipments
Our teas
are fresh and and some lines are sold quickly so we do make partial deliveries.
Site Errors
We attempt to be as accurate as possible. However, we do not
warrant that product descriptions nor other content of this site are error-free.
If an error is found, please contact us via the "Contact Us" section of
this site and a correction will be made.
Terms of Use
BEFORE USING THIS WEB SITE PLEASE READ THE TERMS OF USE SET FORTH BELOW.
BY USING THIS WEB SITE YOU AGREE TO BE BOUND BY THESE TERMS OF USE. innteas.com
AND THEIR AFFILIATES RESERVE THE RIGHT TO REVISE THE TERMS OF USE AT ANY
TIME WITHOUT NOTICE AND, BY USING THIS SITE SUBSEQUENT TO THE REVISION OF
THE TERMS OF USE, YOU AGREE TO BE BOUND BY SUCH CHANGES. IF YOU FIND THE
TERMS OF USE TO BE UNACCEPTABLE, YOU MUST IMMEDIATELY TERMINATE YOUR USE
OF THIS WEB SITE.
1. No Representation or Warranty
1.1 The documents, graphics and images published at this Web Site could
include inaccuracies or typographical errors. Additionally, we reserve the
right to modify the information contained in this Web Site without notice.
We make no commitment, however, to update the information contained in this
Web Site. Consequently TO THE EXTENT PERMITTED BY LAW, INFORMATION ON THIS
WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
1.2 This site may contain links to other Web Sites which are completely
independent of this Web Site. We make no representation or warranty as to
the accuracy, completeness or authenticity of the information or opinions
contained in any such linked Web Site, and any link to another Web Site
shall not in any manner be construed as an endorsement by us of that Web
Site, or of the products or services described therein.
1.3 Users of this Web Site should not rely upon opinions expressed at this
Web Site when making business, financial, personal or other decisions. Additionally,
we do not endorse the opinions of third parties expressed on linked Web
Sites.
2. Confidentiality - Your confidential use of this site
cannot be guaranteed by us. We shall not be responsible for any harm that
you or any person may suffer as a result
of a breach of confidentiality in respect to your use of this site.
3. Limitation of Damages
3.1 IN NO EVENT WILL WE, OUR OFFICERS, EMPLOYEES, CONTRACTORS, SUBCONTRACTORS,
SUPPLIERS, AGENTS, AFFILIATES, SUBSIDIARIES, SUCCESSORS OR ASSIGNS BE LIABLE
TO ANY PARTY FOR ANY DIRECT, INDIRECT, OR OTHER CONSEQUENTIAL LOSS FOR ANY
USE OF THIS WEB SITE, OR USE OF ANY OTHER LINKED WEBSITE, EVEN IF WE ARE EXPRESSLY
ADVISED OF THE POSSIBILITY OF SUCH LOSS. THE TERM "LOSS" INCLUDES, WITHOUT
LIMITATION, LEGAL FEES, ANY LOST PROFITS, BUSINESS INTERRUPTION AND LOSS OF
PROGRAMMES OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM.
4. Ownership
All right, title and interest (including all copyrights, trademarks and other
intellectual property rights) in this Web Site belong to us. In addition, the
names, images and other indicia identifying our products and services are our
proprietary marks. All copyrights, trademarks and other intellectual property
rights referred to in this Web Site belong to their respective owners.
5. License
5.1 Except as expressly provided in clause 5.2, nothing contained in this Web
Site shall be construed as conferring any licence or right, expressly, by implication,
by estoppel or otherwise, under any of our intellectual property rights, or
under any third party's intellectual property rights, and no part of this Web
Site may be reproduced, republished, copied, transmitted, or distributed in
any form or by any means.
5.2 You are hereby granted a nonexclusive, non-transferable, limited licence
to view, reproduce, print, and distribute materials retrieved from this Web
Site provided (a) such materials are used only for informational, non-commercial
purposes, and (b) you do not remove or obscure the copyright notice or other
notices.
6. Linking to this Web Site
6.1 You may provide links to this Web Site provided (a) you do not remove or
obscure the copyright notice, or other notices on this Web Site, (b) you discontinue
providing a link to this Site if instructed to do so by us.
7. Governing Laws in Case of Dispute
7.1 These Terms of Use shall be governed by and construed in accordance with
the laws of England and Wales as they apply to agreements made and solely performed
therein. All disputes arising from these Terms of Use shall be exclusively
subject to the jurisdiction of the Courts of England and Wales.
8. Severability
8.1 These Terms of Use incorporate by reference any notices contained on this
Web Site and constitute the entire agreement with respect to your access to
and use of this Web Site. Any provision of these Terms of Use which is determined
by a court of competent jurisdiction to be unenforceable in any jurisdiction
shall be severable from these Terms of Use in that jurisdiction without in
any way invalidating the remaining provisions of these Terms of Use. The unenforceability
of any provision in a given jurisdiction shall not make that provision unenforceable
in any other jurisdiction.
Privacy Policy
innteas.com is a UK registered Company. The intent of this privacy policy is
to detail the information that may be gathered about individuals who visit
the
Website and how that information is used. This policy applies only to innteas.com,
and not to the Web sites of other companies or organizations to which we provide
links.
Information on "site usage" by visitors may be used in the aggregate to help determine general usage patterns and fine-tune layout in order to ensure that the site is as useful and enjoyable as possible. innteas.com does not control all HTML served in conjunction with its site which may include content from other parties who perform user activity tracking other than that described herein. In particular, some may use "cookies" in
ways that we do not.
If any individually identifiable information is collected it will not be released
to third parties without that individual's prior consent. In some instances,
users may be asked for personal interest and demographic information in order
to create a more customized experience. From time to time, innteas.com
may wish to contact individual users regarding community news or to make promotional
offers but such communications will only be delivered to users who have previously
approved them.
Questions regarding privacy should be directed to:
info@innteas.com
Disclosure
innteas.com reserves the right to access and disclose individually identifiable
information to comply with applicable laws and lawful government requests,
to operate its systems properly or to protect itself or its users. As mentioned
above, we reserve the right to share aggregated "site usage" information with
third parties.

if you are not fully satisfied with your tea purchase we will refund your money;
no questions asked.
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